CARRIAGE TERMS

1. Shipping Methods
   We offer a variety of shipping methods to suit the needs of different customers. All orders are processed within 3 working days of confirmation. Once processed, you will receive a confirmation email which will include tracking information.
2. UK Domestic Shipping
   We mainly use the following shipping companies for delivery within the UK:

Royal Mail: Standard and courier delivery services, usually delivered within 3 working days.

DPD: Provides fast and reliable delivery services, usually delivered within 2 working days, with real-time tracking.

Hermes: Provides affordable delivery options, usually delivered within 4 working days.
Shipping costs vary depending on the method selected and the weight of your order, you will see detailed cost information at checkout.

3. International Shipping
   We also offer international shipping, covering many countries and regions. International orders typically use the following shipping services:

DHL Express: Provides fast, reliable international express service, usually delivered within 6 business days, with full tracking service.
UPS: Provides high-quality international express service, usually delivered within 10 business days, with tracking options.
International shipping costs vary according to the destination, package weight and selected shipping method, and the specific costs will be clarified at checkout.

4. Duties and Import Taxes
   Please note that international orders may be subject to customs duties and import taxes in the destination country. These charges are borne by you and we are not responsible for paying them. Please check with your local customs office for information on policies and fees before placing an order.
5. Shipping Issues
   If your order has not been delivered within the expected time, please first check your tracking information. If you still have questions, please feel free to contact our customer service team, we will be happy to help you.