FAQ

1. What are the materials of the product?
Our water-soluble laundry bags are made of environmentally friendly materials, which are safe and non-toxic. They can be completely dissolved during the washing process and are environmentally friendly.

2. How to use water-soluble laundry bags?
Before use, please put the clothes into the laundry bag, make sure the bag is closed, and then wash according to the normal washing procedure. The bag will completely dissolve in the water and you can wash the clothes directly without removing it.

3. Are these products suitable for all types of clothes?
Yes, our water-soluble laundry bags are suitable for most types of clothes, including natural and synthetic fibers such as cotton, polyester, wool, etc. Please refer to the specific recommendations on the product label to ensure the best use.

4. What is the shelf life of the product?
Our water-soluble laundry bags can usually maintain good performance for up to two years when stored in dry and cool conditions. Please pay attention to the storage environment to ensure the product effect.

5. How to contact customer service?
You can contact us by email at data.analytics.co@naturalwipestore.com. We will respond to your questions and feedback as soon as possible.

6. How to track my order?
After you place your order, you will receive a confirmation email with your order number and tracking link. You can track your order status in real time by clicking on the link.

7. Can I modify or cancel my order?
If your order has not yet been shipped, you can contact our customer service team to modify or cancel it. Please contact us as soon as possible so that we can process your request in a timely manner.

8. Do you ship internationally?
Yes, we currently support international shipping to multiple countries and regions. Specific shipping options and fees will be displayed at checkout.

If you have any other questions, please feel free to contact us! We are happy to help you.